Knowledge & Experience
AWS|Lambda|EC2| Monolithic & Microservices & Serverless Architecture|DynamoDB|Route53|S3|CloudFront|IAM|CDK|Python
Employment History
TruStone Financial
Consumer Lending Servicing | October 2024 - PRESENT
- Provide support to staff, members, vendors, and third parties for loan-related inquiries.
- Operate and maintain Senso.ai Agent Fetch for internal document retrieval; test updates, log and advise on bugs, manage document uploads/replacements, and respond to queries, knowledge gap reports, and support questions.
- Collaborate with product owners and management to improve processes and procedures.
- Assist with testing, data verification, and quality control to ensure accuracy and compliance.
- Audit underwriters, processors and loan officer loans to ensure compliance and accuracy.
- Identify, correct, and report late payments and discrepancies on consumer credit reports.
Cloud Engineer Academy
Cloud Engineer Trainee | January 2025 - June 2025
- Designed and deployed AWS infrastructure using CloudFormation and Terraform
- Built a disaster recovery solution using EC2, Route 53, Global Accelerator, Lambda, and SSM for automated failover
- Developed an AWS migration architecture with VPCs, EC2, RDS, Secrects Manager to modernize legacy systems
- Implemented CI/CD pipelines using GitHub Actions and AWS Lambda for continuous deployment
- Applied cloud security best practices with IAM roles, policies, and network segmentation
- Collaborated with peers and provided guidance on troubleshooting Terraform and AWS services
- Explored AI/ML integrations to enhance automation and system monitoring
Collateral Protection | June 2020 - October 2024
- Perfect accurate recording of mortgages and perfected liens, ensuring it's in compliance with credit union regulation.
- Managed filing of liens, titles & mortgage notes for documentation processes.
- Follow up on property tax reports and effectively manage collateral protection insurance (CPI).
Phone Banker 1 | April 2015 - June 2020
- Provide service to members, assisting with various banking needs such as transfer, deposits, and bank inquiries.
- Demonstrated strong sales skills, consistently meeting and exceeding quarterly sales goal.
- Proactively open checking and savings accounts for new customers.